About this policy
This Cookie Policy explains how cookies and similar technologies are used on the Innovative Security Solutions website at www.innovative-security.com. It should be read alongside our Privacy Policy.
What cookies are
Cookies are small text files that websites place on a computer, phone or other device when you visit them. They can help a website operate correctly, remember choices and provide information about how the website is being used.
Similar technologies, including browser storage and tags, may also store or access information on your device. References to cookies in this policy include these technologies where relevant.
How we use cookies
We use cookies and similar technologies to operate and secure the website, understand how it is used and provide features such as maps, embedded content and online chat.
Technologies that are strictly necessary for the website or for a service you request may be used without consent where the law permits this. Other technologies are managed through the website’s cookie controls and are only activated when the relevant choice has been made.
Website operation
Our website is built using WordPress and Elementor. These technologies may use cookies or browser storage where needed to support essential website functions, security, session management, preferences and the operation of the site.
We also use technologies to remember your cookie choices. Where a technology is necessary for the website to operate correctly or to provide a service you have requested, it cannot normally be switched off through the cookie preference controls.
Analytics & website insight
We use Google Analytics and Microsoft Clarity to understand how visitors use the website and to help us improve its performance, structure and content.
These services may collect information about pages visited, interactions with website content, device and browser information, approximate location and how visitors move through the website. Microsoft Clarity may also capture interactions such as clicks, scrolling and navigation to help us understand how the website is being used.
We treat Google Analytics and Microsoft Clarity as optional analytics technologies. They are only activated after you have chosen to allow analytics through the website’s cookie controls.
Tag management
We use Google Tag Manager to manage the deployment of website tags and scripts. Google Tag Manager is a management tool rather than a separate purpose for collecting information.
Where a tag or script managed through Google Tag Manager is not strictly necessary, it is configured to follow the relevant cookie preference and should not be activated until the required choice has been made.
Maps & embedded content
We use Google Maps to display location and map information on parts of the website. We may also use embedded video or other third-party media where it is useful to the content.
When third-party maps, video or other embedded services are loaded, the provider may receive information from your browser and may use cookies or similar technologies. Where consent is required, the content will only be activated after you have chosen to allow the relevant technologies.
The current provider, purpose and storage details for these services will be shown in the website’s Cookie Settings.
Forms & security
We use Google reCAPTCHA to help protect website forms from spam, abuse and automated submissions. reCAPTCHA may use cookies or similar technologies as part of its security checks.
Information you choose to submit through an enquiry form may be passed to our own customer relationship management system so that we can manage and respond to your enquiry. This processing is explained in our Privacy Policy; the CRM itself is not treated as a cookie unless its website integration stores or accesses information on your device.
Where security technologies are strictly necessary to protect a form or provide the service you request, they may be used where the law permits this. Any non-essential technologies will be managed through the website’s cookie controls.
Online chat
We use Tidio to provide the online chat facility on this website.
Tidio may use cookies, browser storage or similar technologies to operate the chat, remember its state and support conversations and related functionality. Technologies that are not necessary to provide the chat service you choose to use will be managed through the website’s cookie controls.
The current Tidio technologies, purposes and storage periods will be identified in Cookie Settings.
Cookies used on this website
The website’s Cookie Settings panel provides the current technical register of cookies and similar technologies in use, including the cookie or technology name, provider, purpose, category and duration.
Because website services, plugins and third-party integrations may change over time, the Cookie Settings panel should be treated as the current technical record of the technologies operating on the website.
Managing your preferences
When you first visit the website, you can accept or reject optional technologies using the cookie controls provided. You can change your choices later through the Cookie Settings control on the website.
You can also manage or delete cookies through your browser settings. Blocking certain technologies may affect how some website features operate.
Changes to this policy
We may update this Cookie Policy when our use of cookies, browser storage or similar technologies changes, or when applicable requirements change. The current version will be published on this page.
Contact us
If you have a question about this Cookie Policy or how cookies and similar technologies are used on this website, please contact us through our Contact page.